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BC Ferry back in service, backlog frustrates travellers

The Spirit of Vancouver Island resumed service with the scheduled 3 p.m. sailing from Swartz Bay

The Spirit of Vancouver Island resumed service with the scheduled 3 p.m. sailing from Swartz Bay after a mishap cancelled sailings this morning creating a backlog in the system.

The vessel was out of service due to an incident with a rescue boat. Two staff members were injured.

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Traffic continues to back up on Highway 17 in North Saanich as travellers are at times anxious and others BC Ferries boats out of Swartz Bay hit four and five sailing waits during the day.

As of 3:30 p.m. there were two sailing waits for cars and oversize vehicles.

As of 2 p.m. ferries were behind schedule on at least one vessel. The Spirit of British Columbia is operating 40 minutes behind schedule as staff took 鈥 extra time to safely load as many vehicles as possible on each sailing. We want to make sure we get as many customers as possible to their destination,鈥 said a BC Ferries press release.

An additional sailing was added from Tsawwassen to Swartz Bay at 11 p.m.

Many travellers, visitors and residents, took the challenges in stride.

鈥淚t is what it is,鈥 said one driver who didn鈥檛 reserve and anticipated a five hour wait to get across and head home for Calgary. 鈥淲e鈥檒l get across and get back home.鈥

One driver told Black Press News Media that after arriving a little after 9, she was frustrated.

鈥淚鈥檓 meeting somebody at the airport in Vancouver and I have to be there on time,鈥

Another couple had reservations on a boat that was not cancelled.

鈥淚鈥檓 really thankful we made the reservation today,鈥 that driver said. 鈥淲e just have to be patient.鈥

鈥淚t鈥檚 a part of living on the Island,鈥 his companion said.

A couple from Florida heading on the 鈥渓ong slow drive back,鈥 took their reserved 11 a.m. sailing cancellation at par.

鈥淲e could be stuck in worse places that鈥檚 for sure.鈥

Drivers did take to social media to voice discontent.

鈥淗ad a reso for the 9, made it before 8:30 and was told we鈥檇 definitely be on the 10.. yet, I鈥檓 in lane 45 and the 10 has left. How hard is it to calculate?! #bcferriesfail #overpromiseunderdeliver,鈥 said Twitter user Julia Loh.

鈥淜now that if we miss our appointment on the other end, even though it was for 1pm and we had a reso for 9am sailing鈥 our work union WILL go after you for our losses,鈥 wrote @littleluciacat.


 
cvanreeuwyk@oakbaynews.com

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