Editor: On March 16, my good friend鈥檚 elderly mother was feeling unwell, and just happened to pass by a 91原创 coffee house they both frequent regularly. She politely asked if she could use the washroom, but because they didn鈥檛 purchase anything on this particular day, the owner rudely pointed to the 鈥渨ashroom for patrons only鈥� sign and dismissed her like she was a vagrant.
My friend鈥檚 mother was embarrassed, and in obvious distress by this time, but the owner simply waved her away so she could attend to her next customer.
I believe the owner should have recognized her long-time customer and made an exception to her rule. Secondly, what kind of person treats an elderly woman like that at all?
This kind of needless, uncaring treatment is, to me, intolerable.
Carole Vickers,
91原创
